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Diagnosing and Changing Organizational Culture – Based on the Competing Values Framework 3rd Ed



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Diagnosing and Changing Organizational Culture describes how to help consultants and organizational change managers understand the culture and make desired changes. Specifically, the book provides instructions for using the Organizational Cultural Assessment Instrument (OCAI). Additionally, it provides an explanation of theoretical culture framework and an easy to follow strategy to implement desired cultural changes.

The book provides powerful tools and instruments to help coaches, supervisors, and managers plan a path forward after conducting diagnostic assessments. Precisely, leaders evaluate the culture by using the OCAI, a Management Competency Assessment, and employee interviews. Once diagnosed, the book provides a nine-step process for implementing the desired cultural changes. Lastly, the book focuses on implementing cultural differences on a personal level. No organizational culture change process will succeed without first changing individual behaviors. Accordingly, the book provides several ways managers and leaders can work to institute organizational culture change on the individual level of all employees.

The book is well-written, easy to follow, yet challenging to read at times. Additionally, the assessments are simple to administer and powerful in scope. However, the book provides instructions for leaders to assess the cultural climate using paper, pencil and drafting tools. These skills are not needed and a waste of time, as all the assessments in the book are available online for free or for a small fee. All in all, the book distills down the importance of organizational culture and provides assessments to diagnose and change any organization’s culture for the better.



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Book details: ISBN – 0-470-65026-4; pages – 251; publisher – Josey-Bass/Pfeiffer; published – 2011

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